A national telephone scam, aiming to steal money, has reached Carmarthenshire, Ceredigion, Pembrokeshire and Powys residents.

Paul Callard, of Dyfed-Powys Police’s Financial Crime Team, said: “Action Fraud has today (Tuesday 16 Jan) made us aware three people living in Dyfed-Powys have been contacted by fraudsters claiming to be from BT, in the past four days. While three people have reported, we suspect many more have been targeted.

“Victims receive a telephone call from someone pretending to be from BT who is calling due to a problem with the victim’s internet connection speed. During the call the victim is asked to open their online banking, eBay, Tesco and other accounts. The scammer then tries to gain remote access to the victim’s computer to empty the victim’s bank account.

“BT will never ask for remote access to your computer or access to your online bank account. We urge anyone who receives unsolicited/cold calls from any company hang up immediately. Do not enter into conversation with them, provide them with any personal details or send them any money. You should only phone the company back using a trusted phone number.”

If you have been the victim of fraud, attempted fraud, or cyber crime, or have received a potential scam message or computer virus but no money has been lost or you haven’t responded to it, report it to Action Fraud either online or by calling 0300 123 2040.

For further advice and information on how to avoid being scammed visit www.actionfraud.police.uk.

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